Customer Churn Cost Savings Calculator

Enter your basic figures and find out how SmartMeasures can deliver for your business.

Things to include in customer replacement costs:

  • customer acquisition and onboarding cost
  • cost of removing the lost customer
  • revenue lost until replaced
 

Churn snapshot

{{annualLostCustomers | currency:"":0}}customers lost
every year

Costing your business:

{{annualRevenueLost | currency:"$":0}}annual revenue lost from churned customers
{{annualReplacementCost | currency:"$":0}}annual replacement cost of lost customers

Savings with SmartMeasures

If a business collects enough data, we typically can reduce your customer churn by 20% but in some cases it can be much more.
Impact made on customer churn{{showImpactSlider?'hide impact slider':'change impact'}}
{{savedCustomers | currency:"":0}}customers saved annually
{{savedReplacementCost | currency:"$":0}}annual cost saving

Need some help implementing customer retention? We’ve created a self assessment to help you work out where you are on your customer retention journey. You’ll get a personalised report. It only takes about 5 minutes!